top of page
I've established and run UX research programs across nonprofit, Fortune 20 and startup workplaces. In my 10 years of UX program management, I've compiled my own set of guidelines and frameworks to train researchers, educate and engage cross-functional partners and promote buy-in and trust to testing and research data.
Properly combining qualitative user research insights and quantitative data means solid product and experience decisions. Even more crucial is the right framework and roadmap to get work done. See examples of how I've used AB testing, usage data and user research to build and improve products and sites.
bottom of page